Return & Refund Policy

At Rise & Sign, we’re committed to providing high-quality educational materials and digital resources to help you support your child’s communication journey.

Because our products include digital downloads, online courses, and instantly accessible content, all sales are final. Once your purchase is complete, you immediately gain access to proprietary materials that cannot be returned or revoked.

For this reason, we do not accept returns, exchanges, or cancellations after a product has been accessed.

However, we understand that mistakes can happen.
If you accidentally make a purchase or experience a technical issue that prevents you from accessing your materials, please contact us at [email protected]Ā within 72 hours of purchase. We’re happy to review your request, and in cases of accidental or duplicate purchases, a full refund will be issued.

We appreciate your understanding and support of our small business — and we’re confident you’ll find great value in the tools and strategies provided through our programs.